Knowledge base

Shipping & Delivery - K18 (3)

Delivery Options (4)

View all 4

Order Status & Tracking (5)

View all 5

Order Changes & Cancellations (1)

Can I cancel or amend my order?

Returns & Refunds - K18 (4)

Return Policy (4)

View all 4

Return Process (1)

How do I return my order?

Damaged or Incorrect Items (3)

Payments - K18 (1)

View all 4

Product Information - K18 (10)

DAMAGE SHIELD pH protective shampoo (9)

View all 9

DAMAGE SHIELD protective conditioner (37)

View all 37

K18 PEPTIDE PREP™ detox shampoo (14)

View all 14

AstroLift ™ reparative volume spray (49)

View all 49

Detox Shampoo (22)

View all 22

AirWash ™ dry shampoo (40)

View all 40

HeatBounce conditioning heat protectant (55)

View all 55

K18REPAIR™ service in salon (4)

View all 4

leave-in molecular repair hair mask (30)

View all 30

molecular repair hair oil (30)

View all 30

Orders & Account - K18 (2)

Order Queries (5)

View all 5

Is my personal information and credit card information safe?

General (2)

General Information (9)

View all 9

How do I get in touch?