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Returns & Refunds - K18 (4)
Return Policy (4)
What is your Returns policy?
Can I exchange my product?
Can I return a gift?
View all 4
Return Process (1)
How do I return my order?
Refunds (3)
How long does it take to process a refund?
What happens to my refund if my card is no longer in use?
Why have I received an email saying the item I've ordered is refunded?
Damaged or Incorrect Items (3)
I have a missing, incorrect, damaged, or faulty item
What should I do if an item is missing from my order?
My order has arrived and the packaging is damaged